Privacy Policy

• Account details: your name, email address and phone number when you register, or the name and email from your Google or Apple account if you sign in with Google or Apple.
• Email verification codes: when you sign up or reset your password, we email you a one time code to confirm the email address is yours. We store only a scrambled (hashed) copy of the code; it expires after 15 minutes and is deleted once used.
• Profile information: age, gender, occupation, a short bio, a profile photo you choose to add and your lifestyle: for example smoking, drinking, sleep schedule, pets, diet, cooking, cleanliness, guests, work routine, when you want to move in and how long you plan to stay.
• Flatmate preferences: what you are looking for in a flatmate and how much each thing matters to you. These are used for matching and are not shown to other users.
• Listings: if you post a room, the details and photos you provide (title, description, address or locality, rent, furnishing, amenities, availability dates and location coordinates).
• Location: your approximate or precise device location, used to show nearby rooms and match you by distance. You can control this through your device’s location permission.
• Photos & camera: images you capture or select for your profile or listings.
• Messages: the content of chats you send to other users through Roomzy.
• Safety data: records of users you block or report, so we can keep the community safe.
• Device and technical data: information needed to keep you signed in and operate the service (such as authentication tokens) and, in our mobile apps, a push notification token for your device.
• Usage data: the pages you visit and buttons you tap on our website, your device and browser type, and your approximate location (city), collected with Google Analytics. See “Analytics” below.

• To create and manage your account and profile, and to verify your email address.
• To show you relevant rooms and roommate matches, based on your lifestyle, preferences and distance.
• To enable messaging between matched users.
• To send you notifications about interest, matches and messages.
• To operate safety features such as blocking and reporting.
• To maintain, secure and improve the service.

Our Android and iOS apps can send you notifications, for example when someone is interested in your room, when you get a match or when you receive a message.

• We use Firebase Cloud Messaging, a Google service, to deliver them. Your device gives the app a notification token, which we store with your account so notifications reach the right phone.
• A notification can include a short preview, such as the sender’s name or the first words of a message.
• You can turn notifications off at any time in your phone’s settings. Deleting your account removes your notification tokens from our systems.

• With other users: your profile, listings and messages are shared with the people you interact with, as expected for an app that matches roommates. Your email, phone number, password and flatmate preferences are never shown to other users.
• Service providers who run parts of Roomzy for us, only for that purpose: Google (Sign in with Google, Firebase Cloud Messaging for push notifications, and Google Analytics), Apple (Sign in with Apple on iPhone), Cloudinary (stores and serves the profile and listing photos you upload), Resend (delivers our emails, such as verification and password reset codes) and our cloud hosting provider (runs our servers and database). Each processes data under its own privacy policy and our instructions.
• We do not sell your personal information.
• We may disclose information if required by law or to protect the rights and safety of our users.

Some of our service providers (Google, Apple, Cloudinary and Resend) may process and store data on servers outside India. When they do, they handle it under their own security and privacy commitments.

We use Google Analytics to understand how people use our website: for example, which pages are visited, where visitors come from and where people stop while signing up. This helps us fix problems and improve Roomzy.

• It records the pages you view, the buttons you tap (such as sending interest or a message, but never the message itself), your device and browser type, and your approximate location (city).
• We never send your name, email address, phone number, photos or messages to Google Analytics. When you are signed in, we send only your account number, so that visits from your phone and computer count as one person.
• Google Analytics stores cookies or similar identifiers in your browser, and Google processes this data according to its own privacy policy.
• You can block analytics with your browser’s privacy settings, a content blocker, or Google’s opt out browser add on. Roomzy works the same either way.

We keep your information while your account is active. Email codes expire after 15 minutes. When you delete your account, we delete or anonymise your personal data, including your photos and notification tokens, within a reasonable period, except where we must retain it to comply with legal obligations or resolve disputes.

• You can edit your profile and account details in the app at any time.
• You can revoke location, camera, photo or notification permissions in your device settings.
• You can block or report other users from within the app.
• You can delete your account from your profile settings.
• You can request access to, correction of or deletion of your data by contacting us at the email below.

Roomzy is intended for users aged 18 and older. We do not knowingly collect information from anyone under 18.

We take reasonable measures to protect your information, such as encrypted connections and hashed passwords and codes. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this policy from time to time. We will revise the “Last updated” date above when we do.