Terms of Service

These terms are an agreement between you and Team Roomzy (“Roomzy”, “we”, “us”) for using the Roomzy website at roomz-y.in and the Roomzy apps for Android and iOS (together, the “service”).

By creating an account or using the service, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use Roomzy.

• Roomzy helps people looking for a room find people who have one, and the other way round. It matches users based on the profiles and listings they create, and lets them chat once both sides agree.
• Roomzy is not a real estate broker, agent or landlord. We do not own, rent, inspect or manage any property, and we are not a party to any agreement, deposit, payment or arrangement between users.
• We do not check the identity, background or intentions of users, or that listings are accurate, legal or available, beyond verifying email addresses. Match scores are suggestions based on what users tell us, not a guarantee that you will get along.

• You must be at least 18 years old and able to enter into a binding agreement under Indian law.
• You may have only one account, and it is for your personal use only.
• You may not use Roomzy if we have previously removed your account.

• Give accurate information when you sign up, and keep it up to date.
• Keep your password private. You are responsible for everything done through your account.
• Tell us right away at the email below if you think someone else has accessed your account.
• You can delete your account at any time from your profile settings.

When you use Roomzy, you agree not to:

• post false, misleading or duplicate listings, or rooms you do not have the right to offer;
• act as a broker or agent while presenting yourself as an owner or flatmate, or charge brokerage through Roomzy;
• pretend to be someone else, or create fake or automated accounts;
• harass, threaten, abuse or discriminate against anyone, or share sexual, violent or hateful content;
• ask for money, deposits or personal documents before a genuine visit, or run scams of any kind;
• share other people’s personal information without their permission;
• send spam or advertising, or use Roomzy for anything other than finding rooms and flatmates;
• copy, scrape, reverse engineer or disrupt the service, or try to access accounts or data that are not yours;
• break any law that applies to you, including laws on rent, tenancy and discrimination.

• You own what you post: your profile, photos, listings and messages. You are responsible for it and must have the right to share it.
• You give Roomzy permission to store, display and process your content so the service works, for example to show your listing to people searching nearby. This permission ends when you delete the content or your account, except where we must keep it for legal reasons.
• We may remove content that breaks these terms or the law, without notice.

You are responsible for your own decisions and safety when dealing with other users. We strongly suggest that you:

• visit a room in person, ideally with a friend, before agreeing to anything;
• never pay a deposit or rent before you have seen the room and met the person;
• check ownership or the right to sublet, and sign a written rental agreement;
• keep conversations on Roomzy until you trust the other person;
• block and report anyone who makes you uncomfortable.

• You can report users and listings from within Roomzy, or write to the Grievance Officer below. We review reports and may warn, restrict, suspend or remove accounts and content.
• We may suspend or close your account if you break these terms, if we are required to by law or if your use puts other users at risk. Where reasonable, we will tell you why.

Roomzy is currently free to use. If we introduce paid features in the future, we will tell you clearly before you are charged anything, and paid features will come with their own terms.

The Roomzy name, logo, design and software belong to us. You may use the service as these terms allow, but you may not copy or reuse our brand or software without our written permission.

The service is provided “as is” and “as available”. We work to keep it running and secure, but we do not promise it will always be available or free of errors, that you will find a room or a flatmate, or that any user or listing is genuine, safe or suitable for you.

• To the extent the law allows, Roomzy is not liable for losses arising from your dealings with other users, including deposits, rent, damage to property, injury or disputes, or for indirect or consequential losses.
• Nothing in these terms limits any right you have that cannot be limited under Indian law.
• You agree to compensate Roomzy for claims made against us because of content you posted or your breach of these terms.

We may update these terms from time to time. We will revise the “Last updated” date above, and tell you in the service for important changes. If you keep using Roomzy after a change, you accept the updated terms.

These terms are governed by the laws of India. Courts in Mumbai, Maharashtra will have exclusive jurisdiction over any dispute arising from these terms or the service. We will always try to resolve concerns with you directly first.